Donation Refund Policy

Shri Devnarayan Temple Trust is deeply grateful for your support and donations, which help us achieve our mission and serve our community. We are committed to ensuring transparency and accountability in our operations. This Donation Refund Policy outlines the circumstances under which donations may be refunded and the process for requesting a refund.

Refund Eligibility

1. Incorrect Amount or Duplicate Donation: If you have made an error in the amount of your donation or accidentally made a duplicate donation, you may request a refund for the incorrect or duplicate amount.
2. Unauthorized Donation: If you believe that your donation was made without your authorization, please contact us immediately. We will investigate and process a refund if the donation was indeed unauthorized.
3. Program or Campaign Cancellation: In the rare event that a specific program or campaign you donated to is canceled or cannot be executed as planned, you may request a refund for your contribution to that program or campaign.

Refund Process

1. Submitting a Refund Request: To request a refund, please contact us within 30 days of the donation date. You can reach us by:
   • Email: jaimabhawani29@gmail.com
   • Phone: 9413800551, 8949951149
   • Mailing Address: Bhairukheda, Post Moyna, Masuda, District Beawar, Rajasthan – 305623
2. Information Required: When contacting us for a refund, please provide the following information:
   • Your full name
   • Contact information (email and phone number)
   • Date of donation
   • Amount donated
   • Transaction ID or receipt number
   • Reason for the refund request
3. Refund Review: Upon receiving your request, we will review it and respond within 10 business days. If your refund request is approved, we will process the refund using the original payment method. Please note that it may take additional time for the refund to be reflected in your account, depending on your payment provider.
4. Non-Refundable Donations: Donations made through third-party fundraising platforms or as part of a special event or campaign may be subject to the refund policies of those platforms or events. Please review their policies or contact them directly for assistance.

Contact Us

If you have any questions or concerns about our Donation Refund Policy, please do not hesitate to contact us:

Address: Bhairukheda, Post Moyna, Masuda, District Beawar, Rajasthan – 305623
Email: jaimabhawani29@gmail.com
Phone: 9413800551, 8949951149